Lifeline FAQ

Lifeline FAQ

The following are the most frequently asked questions we receive across the Lifeline Medical Associates network of practices. Whether you are a potential, new or existing patient, we strive to listen to your needs and answer any questions that you may have.

Lifeline Medical Associates is an exceptional network of over 100 physicians, nurse practitioners and certified nurse midwives, who collectively strive to set a new standard for women’s care. We made a proactive decision to work together due to the benefits it brings our patients. From knowledge sharing and best practices to cost savings and increased efficiencies through a centralized business office, we can stay focused on what we do best and make a direct impact on the accessibility, affordability and overall quality of healthcare. When you choose a Lifeline provider, you can be assured that your needs come first and we will see you through every health milestone and moment. Located throughout New Jersey, you can find a provider who is the best fit for you.

What you should expect depends upon the reason for your visit. It could be the first time you seek gynecologic care, the discovery you are newly pregnant, the need to address pelvic health issues or the desire to find a new provider after just moving into the area. Regardless of why you are coming to Lifeline Medical Associates, what you should always expect is to feel welcomed in a warm manner, feel comfortable in any area of our facility or office, and feel you have received the respect and attention you deserve. We will prepare you as much as possible before you arrive, so that from the moment you step through our doors to the time you leave, you are confident that you are receiving the best care possible.

Lifeline care centers accept a long list of insurances and we are continuously working with insurance payers to offer the best rates possible. Affordability and accessibility to superior healthcare is what drives these efforts.

Each Lifeline care center has a complete list of accepted insurance plans specific to the services they provide. Please contact your care center to confirm your insurance eligibility and ask any questions.

Yes, Lifeline Medical partners with NextGen to provide a secure and comprehensive portal for our patients to have for their use.

Every Lifeline care center has designed their own appointment hours to be convenient for their patients. There are some care centers that do offer evening and/or weekend hours. Please visit our care center websites directly to learn about their appointment times and locations.

Yes, many of our Lifeline practices and care centers have trained staff who speak a variety of different languages. Please contact the care center of your choice directly to see how they can help you in this matter.

Lifeline providers and care centers are located throughout New Jersey, so they are affiliated with many different hospitals. Lifeline providers work closely with the top hospitals in their area to provide high quality and convenient service to our patients. It is always best to confirm directly with your Lifeline care center of choice to see which hospitals or medical centers they partner with for patient care.

Our Lifeline care centers kindly request that any scheduled appointment should be canceled within 24 hours of the arrival time. We do, however, understand that unexpected issues arise, so please call the Lifeline care center directly at your first opportunity to cancel or reschedule.

Please contact our Customer Service team at (800) 845-2785, and they would be happy to assist you with any billing or insurance need. If you need to mail your payment, please send to the following:

Lifeline Medical Associates Billing
100 Campus Drive, Suite 405
Florham Park, NJ 07932

Make Payment

Lifeline Medical Associates accept checks and credit cards including Visa, MasterCard, Discover and American Express.

Keeping your medical records safe and confidential is of the utmost importance to Lifeline Medical Associates. We have invested in state-of-the-art technology to not only make access to your medical records secure, but also to make it convenient to share it directly with you or a physician of your authorization. Please contact your Lifeline care center directly and they will provide you with the necessary paperwork to confidently and privately send you a copy of your medical records.

Please contact our office or the care center of your choice, and let us know how we can further help you.

Patient Reviews

Overall patient rating for Lifeline Medical Associates:

Annual Well Woman Exam

"Love going to a doctor that is time!"

Annual Well Woman Exam

"Ashley is the best. Quick and easy appt"

Annual Well Woman Exam

"Kelly listens to what I say and explains everything thoroughly"

Annual Well Woman Exam

"Staff always pleasant and professional and Dr Canova easy to talk to."

Annual Well Woman Exam

"They are timely and thorough."

Annual Well Woman Exam

"It was a quick appointment, with almost no wait time. Kelly Murphy always answers questions and is very nice."

Annual Well Woman Exam

"Karen was thorough going through my past visits and updating me on what was done and what needed to be done. Giving me a script for my next mammo"

Gynecological Problem Visit

"Dr. Murphy was very pleasant and understood my problem very easy to talk to."

Post-Partum Appointment

"Dr. Russo calmed my worries about my delivery and concerns re breastfeeding. He made me feel so much better about what was bothering me and took stress off of my shoulders."

Office Visit / Follow-up

Staff is very friendly. Appointment wait time was minimal

Annual Well Woman Exam

"The staff is wonderful and Dr.. Rothenberg is very caring."

Annual Well Woman Exam

"Great confidence in Dr. Mohr"

Annual Well Woman Exam

"Dr. Domnitz puts you at ease, makes you feel like he cares and is a good doctor."

Post-Partum Appointment

Both Dr. Scians showed some great deal of care through my pregnancy. I always felt like I was in great hands.

Childbirth / Labor & Delivery

Dr. Jones was fantastic. She was helpful, kind, informative, her care was excellent and her bedside manner was humbling.

Obstetrical Appointment (routine)

"Dr. Groves and the entire office staff are always very friendly. You never wait for your scheduled appointment. Dr. Groves always provides a very conscientious and thorough exam in a comfortable office environment."

Annual Well Woman Exam

"She takes her time, explains things well, and is gentle."

Annual Well Woman Exam

"Short wait time to see the doctor. Once in with the doctor, she spends a fair amount of time with me and answers all of my questions."

Annual Well Woman Exam

"Dr. Wallis is very personable and took the time to talk with me about any concerns I was having."

Gynecological Problem Visit

"Dr. Rothenberg has been my doctor for over 30years. He knows me well he is caring and interested in all my health concerns. A true medical professional with a staff that reflects his values."