Lifeline FAQ

Lifeline FAQ

The following are the most frequently asked questions we receive across the Lifeline Medical Associates network of practices. Whether you are a potential, new or existing patient, we strive to listen to your needs and answer any questions that you may have.

Lifeline Medical Associates is an exceptional network of over 100 physicians, nurse practitioners and certified nurse midwives, who collectively strive to set a new standard for women’s care. We made a proactive decision to work together due to the benefits it brings our patients. From knowledge sharing and best practices to cost savings and increased efficiencies through a centralized business office, we can stay focused on what we do best and make a direct impact on the accessibility, affordability and overall quality of healthcare. When you choose a Lifeline provider, you can be assured that your needs come first and we will see you through every health milestone and moment. Located throughout New Jersey, you can find a provider who is the best fit for you.

What you should expect depends upon the reason for your visit. It could be the first time you seek gynecologic care, the discovery you are newly pregnant, the need to address pelvic health issues or the desire to find a new provider after just moving into the area. Regardless of why you are coming to Lifeline Medical Associates, what you should always expect is to feel welcomed in a warm manner, feel comfortable in any area of our facility or office, and feel you have received the respect and attention you deserve. We will prepare you as much as possible before you arrive, so that from the moment you step through our doors to the time you leave, you are confident that you are receiving the best care possible.

Lifeline care centers accept a long list of insurances and we are continuously working with insurance payers to offer the best rates possible. Affordability and accessibility to superior healthcare is what drives these efforts.

Each Lifeline care center has a complete list of accepted insurance plans specific to the services they provide. Please contact your care center to confirm your insurance eligibility and ask any questions.

Yes, Lifeline Medical partners with NextGen to provide a secure and comprehensive portal for our patients to have for their use.

Every Lifeline care center has designed their own appointment hours to be convenient for their patients. There are some care centers that do offer evening and/or weekend hours. Please visit our care center websites directly to learn about their appointment times and locations.

Yes, many of our Lifeline practices and care centers have trained staff who speak a variety of different languages. Please contact the care center of your choice directly to see how they can help you in this matter.

Lifeline providers and care centers are located throughout New Jersey, so they are affiliated with many different hospitals. Lifeline providers work closely with the top hospitals in their area to provide high quality and convenient service to our patients. It is always best to confirm directly with your Lifeline care center of choice to see which hospitals or medical centers they partner with for patient care.

Our Lifeline care centers kindly request that any scheduled appointment should be canceled within 24 hours of the arrival time. We do, however, understand that unexpected issues arise, so please call the Lifeline care center directly at your first opportunity to cancel or reschedule.

Please contact our Customer Service team at (800) 845-2785, and they would be happy to assist you with any billing or insurance need. If you need to mail your payment, please send to the following:

Lifeline Medical Associates Billing
100 Campus Drive, Suite 405
Florham Park, NJ 07932

Make Payment

Lifeline Medical Associates accept checks and credit cards including Visa, MasterCard, Discover and American Express.

Keeping your medical records safe and confidential is of the utmost importance to Lifeline Medical Associates. We have invested in state-of-the-art technology to not only make access to your medical records secure, but also to make it convenient to share it directly with you or a physician of your authorization. Please contact your Lifeline care center directly and they will provide you with the necessary paperwork to confidently and privately send you a copy of your medical records.

Please contact our office or the care center of your choice, and let us know how we can further help you.

Patient Reviews

Overall patient rating for Lifeline Medical Associates:

Obstetrical Appointment (routine)

Everyone in the office is so nice and hospitable. The doctor was excellent as usual and was great at answering any and all questions I had.

Annual Well Woman Exam

Dr. Rothenberg spent as much time as needed to address any concerns or issues I had.

Annual Well Woman Exam

Professional, caring and compassionate staff and doctor.

Annual Well Woman Exam

The welcoming and professional attitudes of the staff.

Annual Well Woman Exam

Nancy is such an amazing practitioner! She always has an pleasant personality and is thorough.

Annual Well Woman Exam

Dr. Russo is great!! Always makes me feel very comfortable.

Gynecological Problem Visit

Dr Ferrante is amazing. Answers any and all questions. Is so kind and reassuring

Annual Well Woman Exam

Very professional and very courteous service.

Annual Well Woman Exam

Dr. John Scian has been my doctor for over 20 years. He listens to my concerns and is thoughtful in his responses. He is also very thorough.

Annual Well Woman Exam

I have never felt more supported, understood and heard from a doctor before in my life. Edith goes above and beyond in explaining all aspects of the visit, concerns and even contacts me following to provide additional support for a medical concern.

Gynecological Problem Visit

Edita listened to my concern, completed her exam, found additional concerns that I did not and provided prescription immediately for a mammogram/ultrasound.

Annual Well Woman Exam

Honestly I come to these appointments to get my birth control refilled and make sure my cervix isn't full of abnormal cells. My needs as a patient are modest.

Gynecological Problem Visit

The Dr listened to my concerns and questions. She was very caring and understanding. I felt very understood and safe.

Annual Well Woman Exam

Everyone was extremely professional, wait time was minimal and the doctor was very informative.

Post-Partum Appointment

Dr Hazavei was very thorough at my post partum appointment. I came with questions and concerns and she addressed everything and made me feel heard an comfortable. Also she has excellent bed side manner not making me feel like a number. She sat with me an talked with me. I appreciated that. She's great

Annual Well Woman Exam

Dr. Hersh is incredibly personal and easy to talk to about any issues.

Endometrial Ablation

Felt completely comfortable and at ease Dr & staff showed compassion and vast knowledge

Annual Well Woman Exam

Dr. Frys is great! Always so personable, yet professional. I literally see her once a year and she always remembers some personal tidbit from our last visit.

Pre-Operative Evaluation

She explains everything and is so sweet

Annual Well Woman Exam

Bedside manner