Lifeline FAQ

Lifeline FAQ

The following are the most frequently asked questions we receive across the Lifeline Medical Associates network of practices. Whether you are a potential, new or existing patient, we strive to listen to your needs and answer any questions that you may have.

Lifeline Medical Associates is an exceptional network of over 100 physicians, nurse practitioners and certified nurse midwives, who collectively strive to set a new standard for women’s care. We made a proactive decision to work together due to the benefits it brings our patients. From knowledge sharing and best practices to cost savings and increased efficiencies through a centralized business office, we can stay focused on what we do best and make a direct impact on the accessibility, affordability and overall quality of healthcare. When you choose a Lifeline provider, you can be assured that your needs come first and we will see you through every health milestone and moment. Located throughout New Jersey, you can find a provider who is the best fit for you.

What you should expect depends upon the reason for your visit. It could be the first time you seek gynecologic care, the discovery you are newly pregnant, the need to address pelvic health issues or the desire to find a new provider after just moving into the area. Regardless of why you are coming to Lifeline Medical Associates, what you should always expect is to feel welcomed in a warm manner, feel comfortable in any area of our facility or office, and feel you have received the respect and attention you deserve. We will prepare you as much as possible before you arrive, so that from the moment you step through our doors to the time you leave, you are confident that you are receiving the best care possible.

Lifeline care centers accept a long list of insurances and we are continuously working with insurance payers to offer the best rates possible. Affordability and accessibility to superior healthcare is what drives these efforts.

Each Lifeline care center has a complete list of accepted insurance plans specific to the services they provide. Please contact your care center to confirm your insurance eligibility and ask any questions.

Yes, Lifeline Medical partners with NextGen to provide a secure and comprehensive portal for our patients to have for their use.

Every Lifeline care center has designed their own appointment hours to be convenient for their patients. There are some care centers that do offer evening and/or weekend hours. Please visit our care center websites directly to learn about their appointment times and locations.

Yes, many of our Lifeline practices and care centers have trained staff who speak a variety of different languages. Please contact the care center of your choice directly to see how they can help you in this matter.

Lifeline providers and care centers are located throughout New Jersey, so they are affiliated with many different hospitals. Lifeline providers work closely with the top hospitals in their area to provide high quality and convenient service to our patients. It is always best to confirm directly with your Lifeline care center of choice to see which hospitals or medical centers they partner with for patient care.

Our Lifeline care centers kindly request that any scheduled appointment should be canceled within 24 hours of the arrival time. We do, however, understand that unexpected issues arise, so please call the Lifeline care center directly at your first opportunity to cancel or reschedule.

Please contact our Customer Service team at (800) 845-2785, and they would be happy to assist you with any billing or insurance need. If you need to mail your payment, please send to the following:

Lifeline Medical Associates Billing
100 Campus Drive, Suite 405
Florham Park, NJ 07932

Make Payment

Lifeline Medical Associates accept checks and credit cards including Visa, MasterCard, Discover and American Express.

Keeping your medical records safe and confidential is of the utmost importance to Lifeline Medical Associates. We have invested in state-of-the-art technology to not only make access to your medical records secure, but also to make it convenient to share it directly with you or a physician of your authorization. Please contact your Lifeline care center directly and they will provide you with the necessary paperwork to confidently and privately send you a copy of your medical records.

Please contact our office or the care center of your choice, and let us know how we can further help you.

Patient Reviews

Overall patient rating for Lifeline Medical Associates:

Annual Well Woman Exam

"People were polite\r\nthings went smoothly\r\nvery little wait\r\ndoctor answered all my questions and concerns"

Annual Well Woman Exam

The only thing that would make this a five would be the wait time. However, she does take her time to make sure everything is covered so it's a double edged sword

Annual Well Woman Exam

"Dr. Schlossberg is very kind and thorough in her exams."

Annual Well Woman Exam

"Everyone was friendly, professional & considered of my feelings. Dr. Rothenberg is and always was the best."

Gynecological Problem Visit

"Everyone was very friendly, informative and helpful"

Annual Well Woman Exam

"Dr. Valarezo is a very good listener."

Annual Well Woman Exam

"Pleasant office and friendly personnel"

Annual Well Woman Exam

"Doctor is always friendly and takes time to answer any questions."

Gynecological Problem Visit

"The provider is always pleasant, listens to my problems, answers questions, offers solutions.\r\nI don't have to wait long. Overall excellent everything"

Gynecological Problem Visit

Problem & options were clearly explained and Dr Ortiz has great beside manner. I feel confident that my issue will be handled correctly. Office staff were friendly & professional.

Annual Well Woman Exam

"i was taken right back and everyone was super friendly. it was quick and all my questions were answered"

Post-Partum Appointment

"She is a good listener, good eye contact and very welcoming."

Annual Well Woman Exam

"Welcoming staff, appt on time , nice clean office"

Annual Well Woman Exam

"Everything went smoothly, I wasn't kept waiting forever in the waiting room or in the doctor's office. The exam when fine he answered all my questions, and he made me feel very comfortable."

Urinary Tract Infection (UTI)

Receptionist was polite and efficient. The NP was professional, courteous and compassionate.

Annual Well Woman Exam

"Dr Pierce really listened to the issues I had going on, didn't rush me or the appointment along and made sure I was comfortable and explained my entire exam to me. He has a wonderful bedside manner and I left feeling 100% confident he can help get me back on track."

Annual Well Woman Exam

"Dr Dickers is great. Very thorough and never rushes your visit. Office is clean and the staff is very friendly and accommodating."

Annual Well Woman Exam

"I have been seeing Dr. Jones for almost 20 years. She is wonderful, always happy to answer any question, makes me feel at ease and I never feel rushed."

Annual Well Woman Exam

"I like Jennifer the midwife and feel comfortable getting my annual exam"

Annual Well Woman Exam

"The new office is beautiful!"